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Unable to succesfully send email on status change

edited Dec 2, 2019 3:41PM in SuiteCloud / Customization 3 comments

Hi All,

I am trying to get an email sent using a workflow whenever the status is changed.

Here's the log:

26-MAY-2011 13:37:55.833 Initiated workflow
26-MAY-2011 13:37:55.837 Running ONENTRY trigger(Original trigger: BEFORELOAD)
26-MAY-2011 13:37:55.842 Action SENDEMAIL skipped for trigger type BEFORELOAD
26-MAY-2011 13:37:55.849 Running ONEXIT trigger
26-MAY-2011 13:37:55.850 Transitioning to Reminder for Reassignment


There wasn't any other actions in the relevant state. Would anyone care to shed some light on why the SendEmail action was skipped? Cheers!

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