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Using Workflow to Remove Sales Order from Credit Hold
We have credit hold functionality set up such that the customer is put on credit hold by the finance department. Any sales orders created are then put on credit hold. In order to allow processing of an order, the credit hold has to be removed from the customer.
What we'd like to do is individually release an order from credit hold without having the change the the customer master to remove the hold and add it back on.
Can workflow be used to remove an individual SO's hold? I was thinking of adding a button to the SO screen that a certain role only has access to.
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