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Proposal to Improve Issue/ER Process

edited Dec 4, 2019 2:09PM in General 5 comments

I became somewhat frustrated in another thread due to the lack of clarity in existing Enhancement Requests (ERs). I started to reply in that thread, but thought it deserves it's on thread.

Please reply back on your case saying you don;t thinkt he issue is correct.

Thanks,
-e



Evan,

Here in Texas we have a favorite saying: "Houston, we've got a problem!"

Well, "San Mateo, we've got a problem!"

I think I'm amazed that NetSuite is able to implement our ER's with a satisfactory result. The root cause: Some/Many/Most (?) ERs are recorded in a very unclear manner.

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