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Login as customer

edited Dec 3, 2019 2:53PM in General 3 comments

when a repeat customer telephones in an order, we as usual go to their customer account and click "login as customer".  Lately for some accounts it works and we go to the Customer Center and can enter an order, but for other we get the message "Invalid login attempt" and can't access the Customer Center for that customer.

comments and suggestions?

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