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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Send email when case updated script
I need to have an email sent to the case owner when a case is updated in NetSuite.
For our situation we must control this using a context object as only 2 of us out of the company require this feature (the other people who use cases are Support and they do not want to be flooded with case update notifications)
I wrote a quick script that works as intended if the case is updated in the UI, but if the case is responded to via email or via an online form it triggers permission violation errors.
Has anyone written a script like this in the past? If so, how does it handle online forms and email responses?
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