Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, March 5, 2026, 3PM ET to comment your answers and earn rewards! Click here for more details.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

For more information, visit this thread.
Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!

Can Not Create and Save New Customer Record

edited Dec 13, 2019 11:44PM in General 3 comments

Since V2007 was released we can not create and save a new (not existing) customer record. Regardless if the relationship is a lead/prospect/customer, once the data is in and clicking SAVE results in " An unexpected error has occurred. Please click here to notify support and provide your contact information".  I taken out our custom form for the "Standard Customer Form", logging in from various computers, roles, etc. to no avail.  We are into our 4th year of NS.

The only work around I currently have is to create a new customer record from our web site as if we was a customer ordering from our website (we later edit it properly with all the details from within NS). I do not know what we would do if we were not using the online store functionality.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders