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Applying Payments Not Working

edited Dec 13, 2019 11:42PM in General 5 comments

Applying payments from the customer deposit screen or payment screen is not working. We have not been able to apply any payments from our customers to the invoice. In the Deposit Application while trying to apply a payment to a customers outstanding balance there is a popup screen that says "You must have a value in Unapplied"

Is anyone else experiencing this same problem?

Our accounts receivable balance is overstated because we cannot apply any customer payments.

Please advise.

Thanks in advance.

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