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UPS Shipment Tracking (linked from transaction) Not Available

edited Dec 13, 2019 11:39PM in General 15 comments

Since the release, the linked UPS Tracking Numbers from fulfilled transactions (ie Sales Order) no longer display tracking info (shipment status/progress).
The new window opens as expected, and the tracking number is shown, but the only message under "Shipment Service" is "Shipment tracking information not available".  Actual tracking/progress can be verified via UPS website.

Anyone else having this issue?  Any ideas on a fix?
I did not see any other open threads on the same topic.
Any assistance would be appreciated.

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