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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Service Items and Freight Charges
Wondering how other users handle a situation like this. We take in a projector, perform service on it (no charge to the customer), and the work is recorded as a service item so that we can report time against it. When we go to ship it back to the customer, the item is no charge but we want to charge the freight. But because it is a service item, it has no weight, so there is no way to enter the freight and the actual charges.
As a work-around we can enter a bogus "inventory item" line, which allows us to enter the freight. But then that shows up as a separate line item on the invoice. And it requires the order entry dept to add 2 lines when they would normally enter 1.
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