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Leads don't show up in customer aging history

edited Jan 3, 2020 12:37AM in Search / Reporting 1 comment

I am trying to run the Customer aging report to see the average amount of time that our contacts spend at each status; Lead-unqualified, Prospect-qualified, Prospect agreement etc.  For some reason, there are a few hundred leads that are showing up in the prospect column.  Any ideas as to why this would happen?

I recently revamped all of the statuses to more accurately reflect our sales cycle, but don't see anything that would cause this discrepancy.  The other lead reports I run seem to work fine.  Any ideas would be appreciated.

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