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Search for Messages

edited Jan 3, 2020 12:35AM in Search / Reporting 6 comments

I'm trying to find a message with a specific subject line.  I don't know what customer, transaction, case etc it's attached to.  Only that it exists.  I tried to create a new search but don't see "Message" as one of the record types to search for??

I must be missing something?

-Steve

Steve Klett | Senior Developer
NetValue Technology

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