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Saved Search Formula Field Problem

edited Jan 3, 2020 12:34AM in Search / Reporting 2 comments

I have a formula that is working great - i really do love these formulas.  Anyways, I am having the formula return a field that has many characters - too many.  I would like to truncate the results.  I was attempting to use the 'LEFT' expression but I was never able to get the syntax right.  I had someone else in the office give it a shot but for some reason we never could get it to work.  Could someone take a peak and see what I am missing.  I would appreciate it!
Thanks


CASE WHEN (LENGTH{parent}>1) THEN (CASE WHEN (LENGTH{custitem_matrix_parent.custitem_tabbed_descrip}>1) THEN (LEFT({custitem_matrix_parent.custitem_tabbed_descrip},500) ELSE {custitem_matrix_parent.storedetaileddescription} END) ELSE {custitem_stand_item_descrip} END

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