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Add a TimeBill to a SupportCase

edited Dec 2, 2019 3:01PM in SuiteCloud / Customization 17 comments

Hi All,

I'm trying to add a TimeBill to an existing case, but i'm having some problems, and would greatly appreciate some help. I'm getting an 'invalid customer reference key for an employee' error. The case is assigned to me, and i'm using the right company. Here's the Soap request and response:

SOAP Request: 

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:messages_2013_1.platform.webservices.netsuite.com" xmlns:urn1="urn:core_2013_1.platform.webservices.netsuite.com">     <soapenv:Header>        <platformMsgs:passport             xmlns:platformCore="urn:core_2013_1.platform.webservices.netsuite.com"             xmlns:platformMsgs="urn:messages_2013_1.platform.webservices.netsuite.com"             xmlns:soapenc="
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