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Web Service Timeout after 2016.1 update

edited Dec 2, 2019 2:59PM in SuiteCloud / Customization 6 comments

Ever since the update to 2016.1 on Friday night, all web service integrations have stopped working.

We can successfully login and can call the .getDataCenterUrls("[acctID]") method. All other methods, including getServerTime(), are throwing an error: "Your connection has timed out.  Please log in again."

We have integration versions of 2010.1, 2012.1, 2013.1 and have done testing in 2016.1. They all have the same error.

I have tried setting timeouts of 5 minutes and 1 hour.

Anyone experiencing a similar issue?


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