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Building a Customer Portal
Hoping someone can provide some insight - here's our situation.
We run OneWorld with several add-on modules and around 40 users, steadily growing. We are a distributor, and our customers are increasingly requesting more than what we can offer with the Customer Center.
For a Customer Portal we must have the following:
- 100% control over the look, feel, navigation, content and functionality (not just picking a theme and choosing a colour)
- a full 'My Account' experience (view transactions, generate statement, edit addresses, run reports, etc)
- a full 'Shopping' experience (find items, lots of lists with filters, build a quote/estimate, check stock, etc)
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