Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
Significant drop in sales since Version 11
Has anyone else experienced a drop in sales since Version 11? we are seeing our sales *dive* from 25% to 50% lower and it started exactly when the last version was applied to our account.
I have examined the web trends statistics re visitors, polled customers, reviewed prices and items sold but nothing will explain this drop in sales. We have been in business for 7 years now so I do have some history to compare this with. We have never experienced anything like this before and I am scrambling to find an answer.
I will add that our site is down/unavailable quite often lately and that we have had several inexplicable emails that complain of not being able to check out. "stuck at checkout" or unable to log in.