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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Customer Center Login Error - "Invalid login. Customer access is disabled"
Hi all,
I've been trying to customize my Customer Center (aka My Account) from my website front end. Just today, I noticed that I am no longer able to login/access the My Account portion of the Customer Center. I get the error:
"Invalid login. Customer access is disabled."
I think I my login is accepted because I am able to pickup an order that I had completed only part of the way. But when I click "My Account" it just gives me the error.
The only explanation is that I mistakenly touched a setting somewhere that somehow disabled the "My Account" feature to our customers.
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