Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Cart has disappeared!!!
I'm having a slight problem finding the way to fix this. When a customer orders they click the "Buy" button and then see the "quantity in cart" message under the item. BUT there is no option to proceed to checkout anywhere in the store. We have recently enabled the Advanced Site module, so have I missed something there? Also we are re-doing our site using hosted pages. I am at a total loss on finding what I need to check or uncheck to allow customers to buy online..........
Forgot to add that this happens for new customers and existing ones that have logged in. You can add all you want to the cart, but can't check out!!!!
0