Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Help diagnosing customer's checkout error
I have customer that is reporting getting the error "You do not have permission to perform this operation" when clicking the submit button during checkout. I'm unable to reproduce the error on my end (created a new customer and used my own customer login).
He report that this happens in both IE and in Chrome.
Any ideas on what might cause this?
0