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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Online access for existing customers
Most of our customers are entered into Netsuite with a recurring, subscription-like transaction. They don't have online access by default, but almost all have an email address.
Is there a way to automate the process of getting new customers to sign in and set up a password? Right now, if a customer tries to sign in or reset their password, they are told that their email address is not in our system even though it is. We can assign a temporary password when we enter them into Netsuite but that's time consuming.
Any ideas on how to do this securely would be appreciated. Thanks!
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