Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.

Order process for "future" orders

edited Nov 22, 2019 10:32AM in CRM 3 comments

I am looking for some guidance on order processing.  We have the scenario where we may sell our solution (receive an order) to a customer, but they don't want it installed for a month (for example). 

Would we set the order date as "today", and then just leave it in pending fulfillment until we install (fulfill) it?
Can we accept a down payment against that order before anything is fulfilled (not using advanced shipping since we are using advanced billing...)?

I realize that some of these are really process questions, but we are in a position where our process can be "shaped" by best practices from NetSuite in this area.  I guess I just don't quite understand all the implications of the order date at this point (and how is it different than the start date, etc.).  I would greatly appreciate any feedback.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders