Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Can you make an existing customer a subcustomer of another existing customer?
Is it possible to make an existing customer a subcustomer of another existing customer?
I'm sure I have done this before just by editing the customer record and there used to be a field "child of" where you would select the required parent customer.
The only way of doing this now seems to be from the parent record and to set up a new subcustomer. But what if the subcustomer is already existing? Has something changed?
Thanks in advance.
0