megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Question of the Week! You only have until tomorrow, April 23, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

CASE WHEN syntax help please

edited Dec 3, 2019 4:07PM in Search / Reporting 2 comments

I'm creating a report that groups invoices according to the (Income) Account.  However, I have some items where I have an old account (BT Deferred Revenue Account) and I want to group together with a newer account.

I've created a text formula field with the following but I just get invalid expression.

CASE WHEN account="BT Deferred Revenue Account" THEN "4010: Sales BT Websites" ELSE account END

I've tried with single quotes and double quotes and no quotes.

I then wanted to be able to group on this formula field.

Thanks for advice, Jean

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders