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"Enter an Order" customer center form missing item entry box

edited Nov 22, 2019 6:17PM in CRM 8 comments

Hey everybody,

Our wholesale customers really like entering their own orders through the customer center, but it isn't possible anymore. I'm not sure when this issue began, but now when customers log in they are unable to enter any items on the "Enter an Order" page.

I've checked the role and it's default sales form and the form has the ITEM field checked (though grayed out). I opened the source html of the page and it appears that the fields are in the form but hidden.

What's up with this? We never had this problem before...

To see what I mean, simply visit the following link and register, then go to the "enter order" page under my account.

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