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How to create automated emails to customers

edited Nov 22, 2019 6:05PM in CRM 4 comments

I looked around and couldn't find other post about this but please let me know if there has already been one.

I know how to set up email and campaigns, what I can figure out is how to automate them. I would like to send emails to customer a few weeks after their order is shipped but only when particular SKUs are ordered. I am sure this is possible but for the life of me can't figure it out. Any help would be greatly appreciated. Thanks!

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