Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Cash Sale Pd by Credit Card
Help!
Does anyone know how I can fix a Cash Sale.
We had a cash sale that was paid by credit card. THEN someone went into the Cash Sale & edited it to add sales tax & re-processed the credit card.
Now I show on the Cash Sale(Order) the credit card info & authorization for the sale with the sales tax BUT it's not showing on my verisign transactions nor on my Make Deposits. When you click on the Fulfillments & Invoices Tab the original payment for the cash sale without the sales tax is showing this one is also showing on my verisign transactions & on my Make Deposits.
0