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Invalid Item Reference when doing CSV Import

edited Dec 3, 2019 1:12PM in Account Administration 5 comments

Hi Guys,

Wondering if anyone can help.  I've created some customers for a new subsidiary that we have set up in our sandbox system.  I have also created various new items to be used with the new subsidiary.  The new sub is called Test1 and has an ID of 23.  I've then gone to try and upload some sales orders for these customers via csv import.

However I'm getting an error message on the csv import stating "invalid item reference key xxxxx for subsidiary 23"

I've checked the new customer and it has the sub set to Test1.  I've checked the new item and it also has the sub set to Test1, so I'm not quite sure where the issue is.  Any ideas?

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