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Can't apply Customer Deposit in 2008.2

edited Dec 23, 2019 10:59PM in Accounting / ERP 3 comments

Anyone else experiencing problems with applying Customer Deposits to open Invoices in 2008.2.  I'm seeing bizarre behavior.  I have a Customer Deposit of $2915.  For the same customer, I have an open Invoice of $2915.  When I try to process the Deposit Application and I hit the checkbox next to the Invoice, NetSuite attempts to apply $2.00.  If I manually change it to $2915, I get a message that basically says "There must be an amount in the Unapplied field".  I've called in a case to support, but just wondering if anyone else has experienced this, and if there is a workaround.

Thanks
Scott

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