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Chargebacks?

edited Dec 23, 2019 10:53PM in Accounting / ERP 4 comments

I just realized we had a chargebacks for 3 invoices last year. Too late to dispute and I will need to chase the customer down. How do I enter a chargeback on the payments that were in the system? It seems like it should be a simple solution but I do not see the info anywhere. I have an invoice, credit card payment and I need to account for the charge on the bank statement and make sure the AR appears to be still outstanding.

Thanks!

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