Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Phone Call Date
I have configured a user script to run on save that creates a phone call for follow up. I am trying to schedule the date of the phone call 1 day after the save of the transactions. I cannot figure out how to do this. Any help would be appreciated. I have included my script below.
function phoneCreator(type)
{
var currentRecord;
var recordCreated;
var salesrep;
var customer;
var tranNum;
// create Phone Call only when a new transaction is created
if ( type == 'create' )
{
// Get the Current Record
currentRecord = nlapiGetNewRecord();
// Get the Sales Rep on transaction.
salesrep = currentRecord.getFieldValue('salesrep');
// Get the Customer from the opportunity.
0