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Sending emails from a case using a scheduled script

edited Dec 2, 2019 6:05PM in SuiteCloud / Customization 2 comments

Hi,

I am coming across the need to be able to do this more and more.   I would like to be able to have either a scheduled script or a suitelet send an email from a case record.

You can obviously simply use nlapiSendEmail and attach the email to the case history but if the 'to' person responds to it, then the reply will go directly to the from address and not the case history.

Does anybody know if this is possible? 

Thanks

Ross

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