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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
NetSuite telephony integration Question
We are looking at developing an application using NetSuite telephony integration.
At this point in time we have configured the CTI URL (on the Telephony preferences tab) to run a script running on a server to initiate a call. When the user clicks on the telephone icon next to a customer contact the customer's phone number will be passed as a parameter on the URL (using the {phone} parameter) which is used by the server script to initiate a call.
We would like to extend some of this functionality so that we can pass additional parameters via the CTI URL. These parameters would be dynamic parameters which are extracted from the customer record - ideally we could pass any field on the customer record to the server script.
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