Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Mass Update script overdue balance email not working - sss_invalid_cc_email
I'm trying to get a massupdate script to email all customers with a balance > 0. As far as I know I can't use the "Sending Collection Letters in Bulk" in the help because we also need to send the statements to the contacts on that customer. We have a checkbox to control if a contact receives statements or not. The mass update criteria is as follows:
Do not email statement (custom) is false
Balance > 0
I've tried to run the mass update and it seems to send to 5 customers or so before failing with the error sss_invalid_cc_email. I then thought we could be attaching empty email addresses in the cc array. I tried to check for blank strings but it doesn't seem to be working. Here is our script (sorry for all the debug statements just trying to figure out why it's not working):