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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Case emails - Auto select template
Hi,
We are going to start sending our support emails direct from NetSuite, but need the appearance of these to match the corporate standards we have been using in Outlook.
I know how to set up a template, but would like this to be the default every time the 'Email' button is used within a case. At present staff have to remember to select the template using the drop down every time they start a new email. I've raised a support case and been told the only way to do this is through scripting (not workflows), is anybody able to give me instructions on how to go about this?
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