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Case Sublists
I am trying to create a sublist in my cases that show all open cases from the same customer or end user.
I am using a default case saved search so as to remove variables. This search shows all my open cases.
If I then referance that saved search as the CRM sublist with the Case box checked and no filters it shows no matching records in the sublist in the case.
Am I missing something?
I am by no means a novice netsuite user but have only ever created sublists based on a parent child relationship. This seems to be something quite different.
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