Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Can we access {paymentmethod} in a fulfillment record? If so, how?
Can we access {paymentmethod} in a fulfillment record? If so, how?
I need to show what sales channel each order came in through on our fulfillment record. The best way is to use a custom transaction body field that reference the payment method as each sales channel has a different payment method. So, I made a custom formula field like this (set it to 'store value'= no)...
CASE
WHEN {paymentmethod} = 'Amazon Payment' THEN 'Amazon'
WHEN {paymentmethod} = 'Walmart-EFT' THEN 'Walmart'
WHEN {paymentmethod} = 'eBay-Paypal' THEN 'eBay'
ELSE 'www.ourdomain.com'
END
It works great on sales orders, but when applied to a fulfillments it gives us an error.
0