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Customer Search with Last Call Subject formula
I have a customer search that I am displaying the last scheduled call date and last completed call date using formula and maximum. I would also like to display the last scheduled call subject and the last completed call subject.
I am able to use this to get the last call title
field: formula text
summary type: maximum
formula: max({call.title}) keep(dense_rank last order by {call.startdate}
I thought that I would use something like this to get the call title filtered by completed (or scheduled) but it generates an error and I am just not sure where I am going wrong.
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