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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Outlook Plug In - Sync
Is there a way to limit the Outlook Plugin to default to showing open cases? Currently, if I'm in an email, it shows oldest 5 cases first yet they are closed cases. Is there a way to default this to show only open cases? As an example, i see 5 cases and then "View all 670". This requires that I clikc the View all 670 link in order to find the appropriate open case to attach the email to. It tends to lock up when the numbers are this high.
Thanks for your help!
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