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Mass Send Subscription Message to customers

edited Nov 22, 2019 4:55PM in CRM 20 comments

Hi,

I have used the Mass send Subscription Message but it is giving me a message saying

"Your mass update is complete, and has been successfully performed on 0 records."

I am sure there are results in my filtered search.
In the Mass UPdate Preview Results, I have 1993 results which I want to "perform update" on to send email out and have customers CONFIRM OPT-IN or CONFIRM OPT-OUT.

My Criteria for the Opt-In Invitation are

-Global subscription status "is any of soft opt-in, soft opt-out"
-Email "is not empty"
-Lead Source "is internet"

Why it is not working?

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