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Use Custom email field on customer record to send a campaign to

edited Nov 22, 2019 4:54PM in CRM 3 comments

I have a question which you may or may not be able to help me with.

We set- up a custom email field on the customer record, we would like to use this custom (alternative) email address on a specific campaign subscription instead of the primary email on the customer record.

does anyone know if this is possible? and if so what is the best approach.

I thought that i could create a new group which used a search which used set criteria to pickout all the relevent customers. i then set the results to just display the company name and  email address inside the custom email field.

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