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NetSuite bug with Multiple VeriSign processors
Hi,
We set up each of our stores as different department. For each department we setup a payment processor in NetSuite (they have their own merchant account, VeriSign login&password)
When we want to bill a specific order (from Dept A), we can see that correct payment processor (Proc A) is selected automatically under the "payment" tab. When we want to bill another order (from Dept , we can see that correct payment processor (Proc is selected automatically under the "payment" tab. When we save those bills they are charged accordingly, and we can see that in VeriSign's logs.
When we try to bill fullfilled orders in batch (by selecting the orders with checkboxes, and clicking on submit button), orders from Dept A will be charged via Proc A, however orders from Dept B will fail becuase NetSuite is trying to submit those via Proc A instead of Proc B. I can see that by looking at the VeriSign's logs. Going into orders and billing them one by one works, but that takes too much time. Batch billing takes only the first processor into consideration.