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Is there a SUBSTR function within NetSuite HTML?
Our "wonderful" WMS is sending a dummy tracking number to our fulfillments if it does not have a valid one.
I could not find a way to use a workflow to clear the tracking number if it met selected criteria AND I do not do scripting, so I thought the easiest solution was to "hide" the tracking on my invoices but ONLY if it starts with "00108"
Is there such a thing as a substr function? I tried the obvious:
<#if substr(record.linkedtrackingnumbers, 0, 5) <> "00108"> but get an HTML error. All I want to do is not print on the pdf if the tracking starts with 00108
John Cirocco
Sr. NetSuite Administrator
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