Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
SCA Kilimanjaro - Confirmation page not reflecting tax on shipping on orders with promotion
We have the Kilimanjaro version of SCA.
We use a third-party service to calculate the tax.
Tax shows up correctly on every page of the checkout process, but on the confirmation page, the tax is not correct. The amount does not reflect the tax on shipping.
This is only on orders with promotion.
Any ideas on this issue?
0