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Process Payment in Different Currency and Create Credit Memo for the Difference

edited Jun 2, 2025 2:22PM in Accounting / ERP 5 comments

Hi All,

One of our customer based in Singapore is sending a payment in USD even though we created the Invoice in SGD.

Example:

Customer Primary Currency: SGD

Invoice Currency: SGD (SGD $1000 = USD $734)

Customer Payment: USD (USD$1000)

1. How should we process the Payment in Netsuite?

2. How can we create a credit memo for the difference (USD $266) and apply to other open invoices in SGD?

Thanks.

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