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I cannot create a support case or ask a question unless it is C1

edited Jun 2, 2025 2:24PM in General 7 comments

I wanted to ask about default tax item, so I went to Suite Answers. when I could not find an answer there I proceeded to create a support ticket. I did not notice anything unusual until I came to the ticket form. If I report a problem with severity C2, C3, or C4 the rest of the form does not show up. If I select C1 (Urgent) then I see a form. This is happening even after logging out and logging back in. This never happened before. I am using latest Chrome on Windows. I don't see any errors on

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