Discussions
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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NetSuite hardware maintenance
RE: As a courtesy, this communication is to notify you of scheduled downtime for your NetSuite account(s) during a planned maintenance window as we perform hardware maintenance.
Account xxxxxxx is scheduled for maintenance downtime on August 30, 2021 from 1:00 am to 4:00 am (Mountain Standard Time).
You will be unable to access the following on your account: accounts, online forms, Web sites and Web stores during this time. Please note that the downtime may extend beyond the scheduled time if unforeseen complications arise during the maintenance process. All practical measures have been taken to prevent this, but the possibility does exist.
Question: Clients not being able to access customer center. If they do send an email to us (to create a case) for support during the downtime, the email is just "queued" up and then once system is back up it will be received/captured as normal right? It would not be rejected back to the client. Correct understanding?