megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Check out the Announcements page to stay updated with the latest news, updates, upcoming events, and important community information!
What if your ERP could help surface the next step before you go looking for it? Watch here to learn more!

Discussions
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.

Canceling RMAs with Workflows

edited Jun 2, 2025 2:24PM in Social Groups 1 comment

Hi - I am trying to create a workflow that will cancel and RMAs that are in the "pending approval" status and have expired.

I created a Workflow with the following properties:

Record Type: Transaction

Sub Types: RMA

Initiation: Scheduled

Saved Search Filter: I've selected the saved search I want it to run on - there are results present

Release Status: Testing and I have enabled Logging and keep instance and history.


For my actions, I have the following properties set for State 1:

Type: Set Field Value

Trigger On: Entry

Event Types: None

Contexts: All

Saved Search Condition: Same saved search used above

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders