Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Multi-Level Join in email
I'm trying to setup a workflow that automatically sends an email when a work order fails.
The problem is that I want to link the error message in the email, but that is a child record. I have a workflow that initiates when a work detail record fails. On that work detail record is the error message but as a child record. I can't figure out how to use HTML (I believe that is what the 'send email' action uses) to reference the message.
Below I circled in red what I would like to have in my email. I highlighted in yellow the record that I use to initiate the workflow.
0