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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
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On Hand Inventory Discrepancy
On the Item Record for Item A, it shows me that I have "1092" "on hand & available" quantity but I know for a fact that I physically only have "756"
I checked all the Item Receipts and Fulfillments and it should technically only have "756" left but for some reason it's showing me "1092". Please note that the difference is 336.
I had entered a Sales Order with 804 x Item A and Billed/Invoiced it. But later the customer only wanted 468 x Item A (note that the difference is 336). Then I ended up closing the SO after 468 (804-336) items were fulfilled and then issued a credit note for the extra 336 billed. Please note that the invoice still says 804 but the credit note was applied to that invoice and sorted all billing issues.