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How do I create a credit for a customer?

edited Jun 2, 2025 2:52PM in Accounting / ERP 10 comments

I've perused the SuiteAnswers before making this post.

I tried following the instructions on this page. It didn't do what I was trying to achieve. It seems to allow me to apply the credit post-sale.

https://suiteanswers.custhelp.com/app/answers/detail/a_id/9138

https://suiteanswers.custhelp.com/app/answers/detail/a_id/9108

The idea is to give the customer a $100 shopping credit after winning an e-raffle. By default, if the customer is making a $109 online purchase, by the time the customer goes to checkout, they are only paying $9.

How do I achieve this?

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